Privacy Policy

Last Updated: 04/02/2026

Welcome to That’s So Digital Ltd (“we”, “us” or “our”). This Privacy Policy explains how we collect, use, store and share personal information when you interact with our website at https://thatssodigital.co.uk/ and any related online services (collectively, the “Service”). We are committed to protecting your privacy and handling your personal data in accordance with UK data protection law.

1. Who We Are

Controller: That’s So Digital Ltd
Registered Address: 195 Ilchester Road, Yeovil, Somerset, BA21 3BQ
Company Number: 16588655
Email: hello@thatssodigital.co.uk

We are the data controller responsible for your personal data under UK GDPR and the Data Protection Act 2018.

2. Information We Collect

We collect personal information in the following ways:

a. Information you provide directly:

Name, email address, phone number and message contents when you submit our contact or enquiry form.
Any correspondence you send to us.

b. Information collected automatically:

Technical information such as IP address, browser type, operating system, and device information.
Usage data including pages visited, time spent on pages and referral sources.

c. Cookies and Tracking Technologies:
We may use cookies and similar technologies to personalise your experience and analyse site traffic (see our Cookie Policy for details).

3. How We Use Your Personal Data

We use your personal information for the following purposes and on the legal bases shown:

PurposeLegal Basis

To respond to your enquiries and communicate with you.Contractual necessity & legitimate interests

To provide and tailor our services.Contractual performance

To improve our website and user experience.Legitimate interests

To comply with legal obligations.Legal obligation

We will only use your personal data for the purposes for which it was collected, unless we reasonably consider that we need to use it for another reason that is compatible with the original purpose.

4. Cookies and Similar Technologies

Our website uses cookies and tracking tools to collect information about how visitors use the site. Cookies help us improve functionality and analyse performance. For more information about how we use cookies, please see our Cookie Policy (linked on this page).

If you are required to obtain consent for non-essential cookies (e.g., analytics or marketing cookies), you should ensure consent is collected before those cookies are placed.

5. Sharing Your Information

We may share your personal information with:

Service providers that process data on our behalf (e.g., hosting, analytics).
Legal or regulatory authorities if required by law.
Third parties in connection with a business reorganisation or sale.

We do not sell your personal data to third parties.

6. International Transfers

If personal data is transferred outside the UK (e.g., to service providers in other countries), we will ensure adequate safeguards are in place, such as standard contractual clauses or equivalent protections.

7. Data Retention

We retain personal data only as long as necessary to fulfil the purposes it was collected for and to meet legal obligations. Specific retention periods depend on the type of data and the use.

8. Your Rights

Under UK GDPR, you may have the following rights (in certain circumstances):

Access your personal data.
Correct inaccurate data.
Delete your personal data (right to be forgotten).
Restrict or object to processing.
Withdraw consent where processing is based on consent.
Data portability where applicable.

To exercise these rights, please contact us at hello@thatssodigital.co.uk. You also have the right to lodge a complaint with the Information Commissioner’s Office (ICO).

9. Children’s Privacy

Our Service is not intended for children under 16, and we do not knowingly collect personal data from children.

10. Changes to This Policy

We may update this Privacy Policy from time to time. Changes will be reflected by updating the Last Updated date at the top of this page.

Contact Us

If you have questions about this Privacy Policy or how we handle your data, please contact:
Email: hello@thatssodigital.co.uk

If you also use cookies or external tools like Google Analytics, Hotjar, etc., you should link to a Cookie Policy and ensure you have appropriate consent mechanisms (e.g., a cookie banner with accept/decline options) before non-essential cookies are set.

Would you like me to draft a Cookie Policy to go with this Privacy Policy page? (This is often required if you use analytics or marketing cookies.)